I think these automated systems contribute to people being mean to the human agents. By the time you get a person, you’ve spent 20 minutes trapped in a frustrating web of computer options, repeating yourself over and over. Then when the person does answer, the first thing they do is ask you for the information you’ve already inputted half a dozen times! It’s enough to make anyone’s head explode.
saylorgirl over 2 years ago
Just give me the agent! I despise automatic voice!
julie.mason1 Premium Member over 2 years ago
Better that auto voice than having Berle work the call center.
notinksanymore Premium Member over 2 years ago
I think these automated systems contribute to people being mean to the human agents. By the time you get a person, you’ve spent 20 minutes trapped in a frustrating web of computer options, repeating yourself over and over. Then when the person does answer, the first thing they do is ask you for the information you’ve already inputted half a dozen times! It’s enough to make anyone’s head explode.
hk Premium Member over 2 years ago
Best way to handle customer service. Don’t pay your bill, watch how fact they contact you.
Janet Gamble Premium Member over 2 years ago
Your comments are very important to us…please stand by…(sound of elevator music)
serenasakitty over 2 years ago
Stay on the line and we’ll get back to you sometime if we feel like it. Meanwhile your call is very important to us.
StackableContainers over 2 years ago
Penny is practically the retail version of Dilbert.
asrialfeeple over 2 years ago
Unfortunately, all our agents are unavailable due to Covid. Would you like to try again?